FREQUENTLY ASKED QUESTIONS

1. What types of storage does Greenlock Storage offer?

Greenlock Storage offers a variety of storage solutions, including self storage units, climate-controlled storage, indoor RV storage (Waterville facility), outdoor storage for boats and travel trailers (Bowling Green) options to accommodate personal, business, and recreational storage needs.

2. How do I rent a storage unit?

Renting a unit is simple! Visit our website to view available storage options, choose the space that fits your needs, and complete the rental process online. You can also contact our team for assistance with selecting the right storage solution.

3. How do I pay my storage bill?

You can conveniently pay your storage bill online through our secure payment portal or use our convenient 24-hour on-site kiosk. Both options allow you to make payments quickly and easily whenever it's most convenient for you.

4. Do you offer climate-controlled storage?

Yes, Greenlock Storage offers climate-controlled storage designed to help protect belongings that may be sensitive to temperature changes, including furniture, electronics, documents, and other valuable items.

5. Do you offer RV storage?

Yes, Greenlock Storage offers RV storage solutions for your recreational vehicle needs. Our Waterville location features premium indoor RV storage with spacious 14' x 45' units and electric hookups, providing a secure and convenient space to protect your RV from the elements. Outdoor parking options for boats and travel trailers are available at our Bowling Green location.

6. Can I store my boat or vehicle at Greenlock Storage?

Yes, Greenlock Storage offers flexible parking solutions for boats, vehicles, trailers, and recreational equipment. Our Waterville location provides indoor boat and vehicle storage for added protection from the elements, while our Bowling Green location offers convenient outdoor storage options for boats and travel trailers. Both locations provide secure storage solutions designed to fit your needs.

7. Is Greenlock Storage secure?

Yes, our facilities feature security-focused amenities including fenced and gated access, secure storage spaces, and 24-hour video surveillance to help provide peace of mind.

8. What are the access hours?

We offer convenient gate access, from 6:00 AM to 10:00 PM daily, giving you the freedom to visit your storage unit or parking space whenever it fits your schedule. You can also use our convenient 24-hour on-site kiosk to make payments and manage your account at any time.

9. Do storage units have drive-up access?

Yes, select storage options include drive-up access, making it easier to load and unload heavy, bulky, or frequently accessed items.

10. Do you offer online account management?

Yes, customers can conveniently manage their accounts online, including making payments and handling storage-related tasks without needing to visit an office.

11. Is there customer support available if the facility is unmanned?

Yes, Greenlock Storage is remotely managed with customer support available through our call center. Our team is available to assist with questions, rentals, payments, and account needs.

12. Where is Greenlock Storage located?

Greenlock Storage proudly serves customers with two convenient locations in Northwest Ohio. Visit us at 6255 Waterville Monclova Rd., Waterville, Ohio 43566 or 13283 S Dixie Hwy, Bowling Green, Ohio 43402. Our facilities provide convenient storage solutions for residents and businesses throughout Waterville, Bowling Green, Maumee, Toledo, Whitehouse, Haskins, Weston, Portage, and the surrounding communities.

Storage Features & Amenities

  • Climate-Controlled Storage – Protect temperature-sensitive belongings year-round.
  • Indoor RV, Boat & Vehicle Storage (Waterville facility only) – Secure indoor storage options, including RV storage with electric hookups.
  • Outdoor Storage (Bowling Green facility only) – Convenient outdoor storage solutions for boats and travel trailers.
  • Drive-Up Access – Easily load and unload your belongings.
  • Fenced & Gated Facility – Added security and controlled access.
  • 24-Hour Video Surveillance – Continuous monitoring for peace of mind.
  • Online Rentals & Bill Pay – Rent a unit, manage your account, and make payments online anytime, or use our convenient 24-hour on-site kiosk for added flexibility.
  • Dollies & Handcarts – Helpful moving equipment available for convenience.
  • Power Access – Added flexibility for select storage options.
  • Convenient Gate Access - From 6:00 AM to 10:00 PM daily.